At Health Fort Clinics, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

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1. Information We Collect

We may collect the following personal information:

• Contact Details: Name, email address, phone number, and physical address.

• Medical Information: Health records, diagnoses, and treatment history, provided during consultations.

• Usage Data: Information about your visits to our website (e.g., IP address, browser type, pages visited), collected via cookies.

• Payment Information: Banking details or payment methods for services rendered.

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2. How We Use Your Information

Your information is used to:

• Provide healthcare services and manage appointments.

• Process payments and issue invoices.

• Communicate with you about your health or clinic updates.

• Improve our website and services based on usage data.

• Comply with legal obligations under South African law, including POPIA and the National Health Act 61 of 2003.

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3. Disclosure of Information

We may share your information with:

• Healthcare Providers: For treatment purposes, with your consent.

• Legal Authorities: If required by law or to protect public health.

• Service Providers: Third parties (e.g., IT or payment processors) under strict confidentiality agreements. We do not sell your personal information.

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4. Data Security

We implement robust security measures, including encryption and secure servers, to protect your data against unauthorised access, loss, or misuse, as required by POPIA.

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5. Your Rights

Under POPIA, you have the right to:

• Access, correct, or delete your personal information.

• Object to the processing of your data.

• Request its transfer to another provider. To exercise these rights, contact us at :

  • Phone : +27 68 088 3481

  • Email : info@healthfortclinic.com

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6. Cookies and Tracking

Our website uses cookies to enhance your experience. You may disable cookies via your browser settings, though this may affect functionality.

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7. Contact Us

For privacy concerns, email info@healthfortclinic.com or call +27 83 449 9961. Our Information Officer is available to address your queries.